1. DisneysMagic
   Member
   Posted 7 months ago #

   Hi... Great product but for past day or two I have been getting "Object reference not set to an instance of an object." when trying to load pictures from my Smugmug account. Not aware of changing anything, but this is now happening on both my desktop and my laptop. Any suggestions? Version in use is 4.1.0.18.

2. John Conners
   Administrator
   Posted 7 months ago #

   Very interesting. It would appear that Smugmug have made a small but critical tweak to their API that causes the integration in JBS to break. Grrrr.

   I've put up a new build - 4.0.0.19 - so can you re-download the installer and run it over the top of your current version? With a bit of luck you'll find Smugmug works again. Oh, you may have to clear your browser cache if you download the installer and it's still the old version. Let me know how you get on.

3. DisneysMagic
   Member
   Posted 7 months ago #

   John, that did it! Installed version 4.0.0.19 and that resolved the problem.Thanks for a great product and for the EXCELLENT support! I love the integration with my Smugmug account, but I'm sure that it has got to be a challenge for you to keep up with Smugmug, Flicker, etc. Please know your efforts ARE appreciated!

4. dberthia
   Member
   Posted 7 months ago #

   Thanks! Any chance we'll ever get the "Ignore photos with these tags" option for SmugMug?

5. John Conners
   Administrator
   Posted 7 months ago #

   Well all I can say is that it's on my list for the next major version of JBS and I'll do my best to ensure it's there!

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